Dwana Franklin-Davis is a Vice President in Operations and Technology at Mastercard, where she is responsible for Corporate IT product strategy, as well as, managing multiple disciplines to support the infrastructure & business needs for MasterCard’s Digital Commerce Products. This includes leading delivery services in the areas of electronic mail, messaging, office infrastructure and personal computer systems and applications, as well as, strategic planning, project management and operations for web services environments & Internet technology infrastructure.
Dwana joined MasterCard in 2007 as a Senior Software Engineer in web administration. Within a year, she was promoted to Leader/Manager of the Internet Engineering – Web Administration Project Delivery Team, where she was responsible for leading the delivery of Internet infrastructure solutions for a variety of web-based products and services, including: administration, configuration, installation, security & audit compliance and troubleshooting. During that time, Dwana was a founding member of MasterCard’s Leveraging Employees of African Descent (LEAD) Business Resource Group, serving on its steering committee from 2008 – 2011. In 2011, Dwana became Director in MasterCard’s Commercial and Emerging Solutions Organization, where she was responsible for providing management & strategic direction for the Global Data Repository development, Data Quality support and System & Quality Assurance testing teams. Prior to joining MasterCard, Dwana held IT positions with IBM and the May Department Stores Companies.
Dwana holds a Bachelor’s of Science in Management from Purdue University, a Master’s of Information Management from Washington University, and a Certificate in Project Management from Washington University.